Sales Associate/Beauty Advisor

Status - Part time

Division - Retail

Reports to: Store Manager

100% PURE

This job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed. 

I. PURPOSE OF POSITION

As a sales associate/beauty advisor, you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain 100% Pure merchandising standards, and safeguard company assets. 

II. DUTIES AND RESPONSIBILITIES

• Greet and acknowledge every single customer, maintaining solid product knowledge of the entire 100% Pure product line and all other aspects of customer service
• Understand and drive key performance indicators such as sales and transactions/orders (UPT and ADT)
• Maintain an awareness of all promotions and advertisements
• Assist in table changes, merchandising, display maintenance, and housekeeping
• Assist in processing and replenishing merchandise and monitoring under stock
• Operate a computerized point of sale cash register and inventory management system; including the accurate entering of sales information; receiving payment for products; processing credit card transactions; making correct change; processing refunds, exchanges; issuing gift cards and store credits
• Reconcile daily sales and prepare deposits and end of day reports for management
• Accurately perform all merchandise receipt processing, including processing in the POS system, product inspection, stocking and display.  Communicate all damages and wrong shipments to store management
• Actively maintain the store appearance including keeping products neatly organized and attractively displayed.  Dust and clean shelves regularly and arrange products to maintain the highest level of visual presentation
• Maintain strong product knowledge of the entire 100% Pure product line
• Model and teach others to create a positive and impactful customer experience 
• Embrace and support the clienteling program expectations to build a client database
• Develop, maintain, and nurture a clientele base and set appointments through product demos and consultations 

III.  POSITION SPECIFICATIONS

Must be over 18 years of age

Education and Certifications

High School Diploma. College degree preferred

Experience and Skills

• 1+ years’ work in retail sales
• The desire and ability to provide customers with direct experience with our product by applying it directly to a guest’s skin 
• A positive, professional and energetic attitude
• Excellent oral and written communication
• Basic math skills
• Strong sense of accountability and an entrepreneurial mindset

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.