Store Manager

Job description

The Store Manager is responsible for managing the day-to-day retail operations of his/her applicable store inclusive of sales and service, team leadership and operational excellence.

Essential Functions

• Develop and implement strategies to drive sales and key performance indicators
• Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals
• Recruit, train and retain an exceptional team of support managers and client experience focused associates
• Foster a work environment focused on teamwork and productivity
• Train and coach team to meet and/or adhere to client service standards and company policies and procedures
• Manage store-level HR functions, including associate scheduling and time card review / approval
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space

Qualifications

• Bachelor’s degree in business preferred but not required
• 2-4 years of retail store management experience required
• Minimum of 4 years in a client services related industry required
• Experience with back office operations management, visual merchandising and recruitment/training required
• Proficient in Microsoft Office Suite
• Experience with Point of Sale systems (Retail Pro preferred)
• Ability to walk, sit, stand, bend, reach and move continually during working hours
• Required to work non-traditional hours; weekend, evenings, holidays and overtime if applicable

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